Family Locator will not work if your family members has turned off their phone. Please keep their phone turned on and the application working.   Need more help? Email us at help@coinsknight.com

In this case you might have insufficient GPS signal for the application to accurately determine your location. Please make sure there are no structural interference that shield you from the GPS signal (this mostly occurs inside buildings, underground, etc). You also can consider trying other applications that use GPS as well, your […]

Only administrators in your family have the rights to remove/add family members, therefore pick carefully who do you give these rights to.   Need more help? Email us at help@coinsknight.com

In order to deliver the best experience to you, we need to make sure you have all the necessary preferences set properly on your device and on the devices of your group members.   Please check the following settings:   A. Location Services for Family Locator – ON B. Location […]